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Managing Conflict in Global Teams

4 Keys to leveraging cultural differences in diverse teams.

Lucky 13 Abilities for Global Virtual Team Leaders

From driving continuous innovation to leveraging global talent through cross-boarder collaboration, a 21st century’s leader’s success depends more than ever on virtual team leadership.

Management Challenge #15: When There Is Conflict on Your Team

Interpersonal conflict in the workplace only has room to flower in a relative leadership vacuum. If you don’t have clear, regularly enforced standard operating procedures, for example, you leave room for clashes of style and preference.

High-Performance Teams: A Crucial Differentiator of Business Performance

Approximately 72 percent of 191 organizations surveyed in Brandon Hall Group’s recent Team Development and Performance Study said team performance has a positive or extremely positive impact on overall productivity.

Experience Design and Virtual Teamwork

A successful virtual team experience will be one in which the overall quality of team touch-points bridges distance to help generate valuable working relationships and outstanding results. The overall team experience is one members would be happy to repeat because they found it productive and enjoyable.

Let Your Team Take the Lead on Service

A look at customer service standards that can be simply structured for a manager/supervisor to easily present to staff. These “micro-educational sessions are two-minute uniform exercises everyone partakes in that remind and reinforce your company’s mission and vision.

A New & Improved Team After Training

Nobscot Corporation turned to training exercises from Glasstap to help it improve communication, build a stronger team bond, and enhance the overall team dynamics.

The 7 Interaction Sins


Is Your Team Running Out of Steam?

By Lisa B. Marshall, Host, Public Speaker “What’s gonna work? Teamwork!” My kids love the show, “The Wonder Pets,” and this little theme song gets stuck in my head all the time. We learn from a young age that working in a team is important. Your team may have gotten a strong start. But what happens when you start running out of steam?

Medtronic, Inc.: Simulating High-Potential Teamwork and Medical Device Usage

By Margery Weinstein When Medtronic, Inc., a Minneapolis-based provider of medical technology, needed a way to give high-potential employees a sense of teamwork under pressure, it turned to simulation technology. The company incorporated a team-based leadership simulation from Enspire Learning into its Emerging Leader Program (ELP) that creates insights on personal leadership styles. It also allows emerging leaders to practice cross-functional teamwork that deals with ambiguity under time pressure, communication across the enterprise, and making strategic trade-offs.

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