Training Day Blog

Training Day Blog

The Power of Pessimism

Posted: May 17, 2019
It’s a pessimist who would be smart enough to say, “Let’s under-promise and over-deliver. Let’s assume everything won’t go as planned, and build in leeway for ourselves, so if everything does go our way, we will have exceeded our customer’s expectations, and if everything doesn’t go our way, we will have at least met their expectations.”

Is Money the Top Motivator of Your Employees?

Posted: May 10, 2019
The times I have worked the hardest have been the times when I felt the most appreciated, and when I saw an opportunity to pursue an area of interest, such as writing about a topic that had meaning for me.

Jerk-Resistance Training

Posted: April 25, 2019
The trick is teaching employees to be resilient and resourceful enough to find the one or two things they can learn from the “jerks” in their work lives—whether colleagues, managers, or customers—and then use those things to get the jerk to become less of a jerk.

Bring Your Friend to Work Day

Posted: April 24, 2019
A day devoted to bringing a friend to the office could be beneficial for your organization; your organization’s community; and an individual in need of a new, or more fulfilling, job.

How Many Chances Should Salespeople Get?

Posted: April 19, 2019
In sales training, it’s just as important to train those managing the salespeople as it is to train the salespeople themselves. It’s the manager who is responsible for setting goals, providing training and job-support resources, and then holding the salespeople accountable for their performance.

Do Employees Really Want to Be Challenged?

Posted: April 12, 2019
Instead of racking your brain for ways to create challenges for employees, leadership development and manager training should focus on just the opposite—“work smarter, not harder” strategies.

Is Your Workplace Devoid of Emotion?

Posted: April 5, 2019
Organizations should consider encouraging emotional accessibility, and teaching employees how to channel those emotions into creating better work.

Ready to Hire an Under-Qualified Person?

Posted: March 29, 2019
An under-qualified new hire means one lucky person has been given a huge break. Be sure that break doesn’t break your other employees.

What Does It Mean to Be Organized?

Posted: March 21, 2019
I don’t know if it’s being organized, or being a neurotic pessimist, but I subscribe to the philosophy, “Plan for the worst and hope for the best.”

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