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Training Live + Online Certificate Programs are available exclusively online, and fit around your busy schedule, while still providing the professional know-how and in-depth content you've come to expect from Training magazine and Training magazine Events. Register early and save $150!
Certificates: September 21-22 :: Conference: September 22-25 • Chicago, IL

In the early 2000s, the Field Training department of Farmers University set out to develop the ideal learning experience for its agents, a project that ultimately would lead to the establishment of the University of Farmers in 2003.

Carefully considering all the pluses and minuses will secure the best ROI for the program.

Performance support tools—whether traditional in the form of mentoring and coaching or technologically advanced and online—can be workforce game-changers. When your employees find themselves stumped in the middle of a challenging task, these tools give them a place to turn for quick, just-in-time answers.

Performance support tools—whether traditional in the form of mentoring and coaching or technologically advanced and online—can be workforce game-changers. When your employees find themselves stumped in the middle of a challenging task, these tools give them a place to turn for quick, just-in-time answers. The challenge is understanding the support tools available today and which are right for your employees.
Learn More About the Training Top 125
Training Conference & Expo 2014
Training Live + Online Certificate Programs

Training at Your Fingertips

Performance support tools—whether traditional in the form of mentoring and coaching or technologically advanced and online—can be workforce game-changers. When your employees find themselves stumped in the middle of a challenging task, these tools give them a place to turn for quick, just-in-time answers. The challenge is understanding the support tools available today and which are right for your employees.

What’s the Big Deal About Big Data?

Big data can be daunting, but its analysis is making significant differences in organizations. By analyzing complex data sets across functional silos, organizations are gaining insights to help catalyze change, improve access to experts, speed onboarding, retain talent, and identify root causes for complicated issues. It improves the learning environment, and even the Learning & Development organization itself.

The Shape of Talent

For many years, the corporate world has relied on two proxies to measure individual talent. The first is credentials, which provide a convenient estimate of the facts a person has mastered or the knowledge an individual possesses. The second is a person’s technical skills, which usually are assessed by previous work experience. But could there be more?

Leadership Development and the Fog of War

In its Mission Command philosophy, the U.S. Army distinguishes between risk and uncertainty. Risk relates to known hazards, while uncertainty is the result of unknown or ambiguous hazards resulting from the complex and highly interactive makeup of military operations, complex human beings, and a thinking enemy. What can businesses learn from the military to mitigate uncertainty?

Novo Nordisk’s Hiring Blitz

Novo Nordisk Inc. (NNI) embarked on the most complex and second largest expansion in its history, with a goal to hire 600 employees in just 12 weeks. Utilizing a combination of in-person and WebEx training, the Hiring Blitz was designed to prepare numerous stakeholders to recruit top talent during this expansion. As a result, NNI filled 95 percent of the 600 roles, and all but 1 percent are still with the company today.

A Need for Environmental Test Training

Military service, manufacturer, and laboratory training directors often face a laboratory staffing problem: When they hire newly graduated mechanical and electrical engineers for these laboratories, they often must provide them with specialized training as environmental testing rarely is taught in universities.

Don’t Tell Me, Show Me!

When trainers actively engage video as a tool for training, they will be able to more efficiently equip their trainees with the skills needed to be successful. A variety of solutions are available for trainers to create affordable videos in-house. One is screencasting, which allows users to record their screen, including anything from presentation slides to training documents.

Soaring to New Heights

Confidence and inspiration are directly connected to how we experience our lives. With confidence we take the risks we need to take to live the lives we imagine for ourselves. Inspiration is the spark that ignites our passion for life and the desire each day to grow and contribute.

Discover Your Team of Inner Negotiators

Since you first learned about Freud and what he called the ego, id, and superego, you’ve heard the idea that there’s more to you than meets the eye. As you get to know your inner negotiators, you’ll expand your profile. Then you’ll get better outcomes, because you’re using strengths and skills you’ve never put to good use before.

The HUMAN Brand: Warmth and Competence in the Workplace

Social psychologists have deduced that primitive humans developed a primal, unconscious ability to make two specific kinds of judgments with a high degree of speed and sufficient accuracy: What are the intentions of other people toward me? How capable are they of carrying out those intentions? These two categories of social perception are known as warmth and competence.

Customer Service Advice: Write It Down

If you have a customer screaming at you due to what they believe is bad customer service, here’s a simple remedy: “Write it down.” People want to be heard and they want to be understood. If you show them you are doing just that, then, more often than not, they will calm down and allow you to have a civil conversation about their problem.

INNitiation at La Quinta

Hotel operator La Quinta has a four-week leadership development program for new general managers called INNitiation. The first three weeks take place at a certified training hotel and feature one-on-one training with the Training and Development manager on every role at the hotel.

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Training Top 125

Excelsior, MN (February 18, 2013)— Verizon picked up the No.

From the Editor

Math was never my best (or favorite) subject in school.

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Emerging Training Leaders

By Lorri Freifeld

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