Edited by Lorri Freifeld
Training Top 100 Best Practice: Pivot! Pivot! Pivot! at Gables Residential
Conversion of programs to live virtual instructor-led training due to the COVID-19 pandemic included maintenance skills and certifications, as well as soft skills such as leading teams, change leadership, and customer experience.
Training Top 100 Best Practice: DISH Network’s New Hire Evolution
The redesigned program aimed to evolve the new hire experience to develop self-sufficient, confident, and high-performing agents through interactivity, modeling, and hands-on application.
Training Top 100 Best Practice: CCA Global Partners’ “Cash Crunch” Program
“Cash Crunch” included a series of Webinars, short videos, and news flashes that showed business owners how to preserve cash for maintaining solvency through the COVID-19 rebound.
Training Top 125 Best Practice: Electric Power Board’s Generational Diversity Training
The initiative is composed of several parts, including an escape room experiment and generational diversity classroom training sessions.