How to Balance the Human Element and Technology to Improve Contact Center Training
Empowered with training tools and guidance from managers, agents can take ownership of their learning journey, propelling them to success and satisfaction.
How AI-Powered Presentation Tools Can Elevate Training
AI-powered presentation tools are revolutionizing the way knowledge is absorbed and retained, fostering greater engagement and establishing connections, while boosting learning retention.
Honing Your Delivery
This month’s issue takes a look at a variety of training delivery tools and methods, from virtual reality (VR) and other immersive technologies to digital whiteboard tools, practice activities, and personality assessments.
Productivity Coach’s Corner: The Next 180 Seconds Matter
Embrace the power of being mindful and present, and transform your interactions and relationships with others. The 180-second rule is a powerful tool to help us live more fulfilling, connected, and present lives.
Sticky Notes: Teaching Employees to Get Organized
Often there is a disconnect on the front lines between the organizational tools that are available to employees and what they are actually doing.
Training Hall of Fame Outstanding Training Initiatives (June 2023)
Each year Training magazine requires all Training Hall of Famers to submit an Outstanding Training Initiative that we share with our readers. Here are the details of Leading Real Estate Companies of the World’s LMS Migration.
L&D Best Practices: Strategies for Success (JUNE 2023)
Training magazine taps 2023 Training APEX Awards winners and Training Hall of Famers to provide their learning and development best practices in each issue. Here, we look at how Trane Technologies rebranded its learning and development offerings and Transworld Systems Incorporated’s knowledge-based learning repository.
Is This Your Time to Become an Entrepreneur?
3 myths and guidelines for those contemplating a move to a career as a Learning and Development (L&D) entrepreneur.
5 Steps to Make Ongoing Employee Training Enjoyable
This helps employees, because it makes learning—even learning challenging things—feel approachable. And it helps the team, because everyone is constantly improving.
Using Digital Whiteboard Tools to Level Up Training Experiences
By providing an interactive environment for idea creation and collaboration, digital whiteboards have become essential tools for training leaders looking to foster collaboration and innovation.