Magazine Articles

Now that we can see the light at the end of the pandemic tunnel, it is time to rethink, rebuild, or even recreate company cultures that make people feel connected again.

Implementing digital care solutions that offer automation driven by artificial intelligence (AI) and machine learning (ML) can help reduce training time for new agents, resulting in cost savings while reducing agent attrition and turnover.

The forecast seems to lean heavily toward a social media-oriented learning environment even after the current COVID-19 crisis hopefully subsides.

The AirTag sends out a scrambled signal that can be picked up by any iOS or MacOS device, allowing you to track items you’ve tagged.

“No” at work is a way to prevent you and your colleagues from wasting time and attention and, very likely, money and other resources on something that cannot be done, is not allowed, or should not be done.

As an training attendee, you might realize you learned more than you thought. And as a training facilitator or organizer, you may identify something to do differently (or better!) next time.

The latest products and services launching in the training industry.

The latest training industry mergers, acquisitions, partnerships, and more.

Find out about the latest advances in training technology.