Training APEX Awards Best Practice: Johns Hopkins Medicine’s Quality Partner Coaching Program
The program trains call center agents coaches call center agents in monthly sessions to help them master the perfect call.
Corporate Training for the New Culture
With new technologies such as phones, computers, tablets, and wearables, trainers and educators must adapt to new training methods.
How to Successfully Guide Candidates Through the Interview Process
While many talented professionals can find positions without help, recruiters get the privilege of helping set candidates up for success.
5 Tips to Prioritize DEI in the Workplace
When executed well, DEI encourages increased engagement and feelings of belonging and leads to better retention of diverse talent.
AI’s Role in Sales Enablement: A View from the Trenches
AI-powered sales enablement facilitates the next wave of sales efficiency, productivity, and results.
6 Ways to Reduce Employee Turnover in 2023
Although there is no one-size-fits-all approach to culture and employee engagement, here are ways to reduce employee turnover in 2023.
How Web 3.0 and Blockchain Go Hand-in-Hand
Before the existence of Blockchain in web 3.0, several forms of the internet emerged. Find out how blockchain and Web 3.0 go hand-in-hand.
Training APEX Awards Best Practice: Huntington Bank’s Integration Training
The L&D team led a year-long effort to organize and create onboarding and training to ensure all 6,000 acquired colleagues were ready for a single-day conversion to Huntington Bank’s name, systems, and processes.
Virtual Assistant Marketplace Helps Businesses With a Hybrid Staffing Model
Business owners benefit from the flexibility and access to a global talent pool that virtual assistants offer.
Recognizing Today’s Emerging Training Leaders
This awards program recognizes the contributions of Learning and Development (L&D) professionals who have been in the training industry between 2 and 10 years, and have demonstrated exceptional leadership skills, training savvy, and business acumen.