Online Articles

In today’s ever-changing business environment, creating multilingual online courses can help you stay ahead of the curve, both from an employee and customer perspective.

Participants are placed on teams, within which they select real industry and market-focused business challenges and propose innovative solutions. These Action Challenge projects ask colleagues to step away from their regular responsibilities and select a challenge far removed from their area of expertise.

If the top 10 percent of your talent is leaving every year, it’s a crisis. Proactively taking steps to reduce employee turnover can have a significant effect on the bottom line of your business.

Faced with a looming talent shortage, companies must make every effort to create the most attractive corporate culture in which employees of every perspective and persuasion feel welcome and valued.

Robotic Process Automation (RPA) refers to advanced PC programming that mechanizes lead-based procedures without requiring steady human supervision. RPA utilizes a PC/robot to control existing applications and programming (such as enterprise resource planning and customer relationship management).

Management and Training need to work together, particularly as new generations begin to penetrate the workforce. We need to strategize together to ensure we churn out a top-notch workforce to service our customers while aligning with the company brand we have worked hard to build.

Don’t take your customers for granted. Draw up a long-term strategy to ensure customer loyalty and leverage it successfully to sell other products to improve the organizational bottom line.

After crafting the three new pillars of principled values, the firm needed to embed them into the fabric of the 32- year-old company. In response, the global L&D team constructed a rollout plan that would ensure the participants (every employee) would understand, spend time with, and benefit from each new Operating Principle.

Customers and employees are loyal to organizations and people who show empathy for them, take responsibility for their work, and act generously.

Tips to stay positive in business.