How Will Gen Z Change the Workplace Created for Millennials?
A younger, larger generation is starting to move into the workforce. It’s time to pivot from just thinking about Millennials to considering how Gen Z will affect the workplace.
How to Handle 7 Customer Service Challenges
The right response from staff soothes elevated customer emotions and spreads goodwill, but the wrong response can turn customers away.
Looking for a New Job? 6 Tips to Identify the Right Culture Fit
Working through these six tips will allow you to gather valuable information on your specific “must haves” and “nice to haves” for culture fit.
An Introduction to the HR Agility Scale
HR agility is the capability of the HR function to respond more quickly and effectively to changing employee expectations, workplace disruptions, and business requirements. Therefore, the expectations for the HR function are being elevated to a level where it can keep pace with the evolving demands of the digital world.
Training Top 125 Best Practice: JanssenLearn
The mobile tool created by Janssen: Pharmaceutical Companies for Johnson & Johnson provides just-in-time learning experiences to commercial employees on a variety of critical selling skills.
Agility: The Missing Link in Employee Development
Agile. Nimble. Resilient. If organizations want to keep up with an ever-evolving world of work, these are the types of people they need to hire, retain, and, most importantly, develop. But how can organizations continue to support their employees’ growth and success in a rapidly changing workplace? The key is agile employee development.
March 2019’s Top Reads
More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you March’s top three business books recommended to our readers.
Thumbs Up or Hands On? Executive Endorsement vs. Involvement
When it comes to leadership development programs, it’s crucial that employees feel management and company executives are all on board.
Right-Sizing the Learning and Development Budget
The Learning and Development budget has always been under tremendous strain. For most companies, it increases only slightly year over year—if at all.
The Connection Between Automation and the Employee Experience
Thanks to continual advancements in technologies such as AI and analytics, we can expect that in the near future, virtually every system we interact with will incorporate automated functionalities so we can eliminate time-intensive and mundane processes and focus on more strategic activities.