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In corporate America, people rarely give us feedback on the “little” things that matter—like how we look or how we make them feel. But they discriminate based on these things—silently.

Learning and Development professionals who manage to align language and communication skills development with broader corporate objectives will maximize the training budget and position themselves as strategic stakeholders.

The organization’s Employee Development & Training team updated the way participants are evaluated and graded throughout the New Hire Training program. Performance ratings now include feedback and scores on professional behavior, participation, and written and practical knowledge.

Organizations can get a welcome jolt of enthusiasm, innovation, and creativity when they venture beyond their comfort zones to find new talent.

The key to teaching anybody the basics of problem solving is to, first, teach them to anticipate the most common recurring problems and prepare them with ready-made solutions.

There’s a confidence gap between retail managers and employees entering the holiday shopping season.

Each step of the model—Design, Develop, Deliver, and Debrief—is equally important, is highly dependent on each other, and must be followed sequentially for the model to provide maximum benefit for all stakeholders.

Incorporate previewing, chunking, and recall in e-learning courses to aid retention.

Often, the most critical assistance a sales manager can provide a seller is to demonstrate what “great” looks like.

The company’s class enrollment and capacity for virtual training labs has increased by 300 percent over the last two years.