Online Articles

8 Pillars of Trust

By David Horsager Everything of value is built on trust, from financial systems to relationships.

2012 Training Top 125 Winners Announced

Minneapolis, MN (November 18, 2011)—Training magazine, the leading business publication for learning and development professionals, today announced the finalists for the annual Training Top 125, which ranks companies’ excellence in employer-sponsored training and development programs. The rankings for the 125 leading organizations will be unveiled during an awards gala at the Training 2012 Conference & Expo, to be held February 13-15 in Atlanta, GA.

Leading with Humility

By Merwyn A. Hayes, Ph.D., and Michael Comer, D.M.

Must-Have Media Training

By Gerard Braud Natural disasters have emergency managers, emergency operations centers, and public information officers in high demand for telephone interviews with the Weather Channel, CNN, and other media outlets. So why is it, with the wealth of official knowledge available from these officials, the Weather Channel suddenly cuts away during Tropical Storm Lee to interview some yahoo resident standing in flood waters at his home in Mandeville, Louisiana?

Insightful Ethics Training Can Be a Game Changer

By Pat Quinn, Managing Director, and Pamela Verick, Director, Protiviti Inc. During prosperous economic times, ethical business principles may be overlooked when the next moneymaking deal seems right around the corner. When cash is flowing, few extol the virtues of a strong corporate culture and how it contributes to long-term business success. Yet, many learn in hindsight the value of these principles.

Use Telemarketing to Generate Qualified Sales Leads

By Jim Graziano, President, Onset Marketing LLC Business telemarketing is a reliable method to generate qualified sales leads. Many accounting, consulting, law, technology, and other professional service businesses are turning to business telemarketing to generate new immediate, short- and long-term sales opportunities.

Re-Inventing Learning at Whirlpool University

By Tamara Patrick, Director, Whirlpool University

CHG Healthcare Services LEAPs Ahead

By Margery Weinstein At the end of 2009, CHG Healthcare Services launched a new two-part Leadership Development Program. Employees interested in a leadership opportunity within the company now can speak to their managers about the Leadership Evaluation and Assessment Program (LEAP), which is designed for those ready to move into leadership in the next six to 12 months. The program was developed to gather information on potential leaders and pinpoint areas for growth that are essential for all CHG leaders. Here is how it works:

I’m Happy You Made a Mistake

By Mary Hladio, Founder and President Ember Carriers Leadership Group Minor mistakes in the workplace can be something such as overwriting a file that does not affect others but wasted your time rebuilding; major mistakes are those that affect others or the bottom line, such as overwriting the only copy of a customer database.

Siemens USA Revamps Its Recognition Program

By Mike Ryan, Senior Vice President, Marketing & Strategy, Madison Performance Group Creating and implementing a successful large-scale employee recognition program in the workplace can be a challenge in any environment. Inherently, obstacles can be more complex within a self-governing business structure. Siemens USA—with 60,000 employees in all 50 states and Puerto Rico—recognized the need for a company-wide program that balanced its business autonomy with enhanced corporate-level visibility, oversight, and control requirements.

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