Well Experience Field Training at Walgreens
Collaborating with store and pharmacy operations to gather data and insights on customer needs, operational metrics, and learner audiences, six designers in just six months developed a 12-week curriculum to engage and educate thousands of Walgreens team members on new Well Experience behaviors, roles, technologies, products, and processes/procedures.
Training for the New Year: Formal vs. Informal Learning
To improve our knowledge sharing in the year to come, we need to move into the Information Age, where knowledge is on demand; where learning can be fit to me as opposed to me having to fit everything to it.
Virtually There: Managing a Blended Learning Implementation
When it comes to ensuring that your blended learning curriculum is a success, focus on marketing the blend, managing its implementation, and motivating learners to enroll and complete the entire program.
Fostering Productive Mentoring
Mentoring becomes a productivity accelerator only when an organization takes it seriously—that is, when it becomes more than an educational tool indulged in “as time permits.”
Accomplished Women—Interesting Lives
At The Baldwin School, the brand promise: Accomplished Women—Interesting Lives, was being delivered successfully over and over again. Whether the accomplishments had gained public notoriety or not (and many had), each woman honestly could declare that she graduated knowing there was a special place in the world for each of them and the only barrier to an “interesting life” was themselves.
Pre-Mortem Training at McCarthy Building Companies, Inc.
Inspired by a mental simulation exercise in “The Power of Intuition” by Gary Klein, Pre-Mortem Training has become one of the most effective ways for McCarthy project teams to communicate about, identify, prioritize, and assign responsibility for managing risk.
Political Competence for the Flat World
Part of the problem is that “politics” have been hijacked by the dark angels of our existence. We quickly associate the term with corruption, backroom wheeling and dealing, scheming and double-crossing, self-serving lying and manipulation, bullying, and power plays.
Breaking Rules
When brainstorming with your own team, ask questions to determine which type of rule is in your way. Can it be broken? Can it be bent?
Refuel Your Fire
While your time is a finite resource, your energy level is a renewable one. Slogging away at your desk isn’t the answer to getting more done. Take time each day to refuel your fire—take a walk, play a short game, give a friend a call. When you do this, you increase your productivity.
Supercompetent Speaking: Last-Minute Presentations
Here are some suggestions that can help you make that last-minute presentation a memorable one—in a good way.