Online Articles

Trajectory Matters

By Shawn Achor As I learned during my stint in the Navy, a weapons system can have the fastest missile in the world, but if it’s not locked on its target, it will whiz right past it. Similarly, at work you can have all the success accelerants you want, but if you aren’t on the right trajectory, you won’t accomplish what you want to accomplish.

A Fresh Approach for Learning Services Providers

By Kapil Bhasin, Senior Vice President, Learning, Indecomm Global Services Many independent training companies, as well as internal training departments, find themselves in the position of reacting to their clients’ needs on a one-off basis, making revenue growth and planning a challenging proposition. To overcome this, we in the learning services industry must redefine and evolve the nature of our relationships with our clients. This, in turn, will change the nature of our business from that of an occasional provider into a strategic partner.

Tips for Getting the Most Out of the SME Relationship

By Andrew Mullaney, Curriculum Developer/Senior Trainer, City University of New York- School of Professional Studies The rollout of a training program can be a substantial undertaking for training professionals. Program management of an upcoming session may include everything from assembly of materials and documents to the scheduling of sessions to the actual delivery and reporting of results back to the key stakeholders.

Career Development: It All Starts with Care

By Julie Winkle Giulioni, Co-Founder, DesignArounds Have you ever noticed that the first four letters of the phrase, “career development” spell “care”? Coincidence? I think not. Because even beyond words on a page, care is at the very core of authentic and effective development. Unfortunately, career development doesn’t receive the care many employees need to feel valued, satisfied, and like they’re moving forward. As a result, too many organizations see engagement and results suffer.

The Myth of Work/Life Balance

By Teresa Taylor  Following a keynote speech on creating a unique customer experience, I was approached by a guest who asked, “How do you do it?” As I started re-summarizing my speech, she interrupted and said, “No, no, no. How do you balance your work and home life? You seem like you have it so together!”  I have been asked that question endless times, and as my career advanced to the corner office, men and women became even more inquisitive. 

Take Time to Train Your Employees

By Floyd Adler, Training Account Manager, Signature Worldwide TRAIN:To teach, to guide, and to prepare—also, to do exercise or preparation; an order of occurrence designed to lead to some result; to direct the growth, to aim at an object or an objective.

Management Effectiveness at HCSC

Edited by Margery Weinstein

Hacked Off: A Common E-mail Problem

By Caroline Hinkes, Owner, www.easytrainingmanuals.com Like you, I was getting ready for work last Wednesday. Unlike you (maybe), I was about to experience my first e-mail hacking. The calls started rolling in at 7:32 a.m.: “Just letting you know you’ve been hacked.” “Are you really in Manila being held at gunpoint and need me to wire you $2,000???” Hmmm. OK, let’s check the BT e-mail account, a quick call to BT, a change of password …all over, right?

Fast, Easy Crowdsourcing to Accelerate Learning Programs

By Michael Papay, President, Fort Hill Company Technology is transforming learning once again—and many training professionals are pleased to discover that the latest innovations are easier to implement and yield more lasting change. In fact, a closer look at one trending technology—crowdsourcing—points to a paradigm shift that’s enabling training to deliver faster, more powerful results.

3 Tough Questions Every HR Manager Should Answer

By Elaine Varelas, Managing Partner, Keystone Partners It’s fall and, we’re taking a cue from the co-eds who are heading back to school. It’s time to wipe those vacation cobwebs from your eyes, shake the sand from your shoes, and focus on work. Class is back in session. We’ll start by asking you the “Three Big Questions.” The answers to these can propel your organization into the future, position you as a leader in the company, and define your career in HR. Prepare for your first day of school pop quiz!

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