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Putting Creative Into Compliance Training

How an Alliance Data compliance training course dared to be different while still satisfying regulators.

Identifying Critical Roles and Targeting Successors

To identify the most critical roles within an organization, it’s important to objectively evaluate which roles have the most impact on the business’ long-term profitability.

Hail to the Masters: Keeping Your Sales Force Prepared in a Rapidly Changing Marketplace

Two masters in the field of performance improvement—Dr. Thomas F. Gilbert and Ned Herrmann—left behind gifts to the world of work that may be just as relevant today as they were in the last century when they were created.

EMC’s CSS Leadership Academy

EMC selected 15 high-performing employees from around the globe to participate in an intense, project-based program designed to help shape future leaders within the company’s Custom Support Services (CSS) organization.

May’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you May’s top three business books recommended to our readers.

Using Evaluation to Build Strong Relationships with Business Partners

Provide evaluation data that is exactly what the business needs (performance data), that is actionable by key decision-makers, in the language of that business unit, that has been interpreted and analyzed, with solid business recommendations—and watch the relationships with your business partners grow.

6 Tips to Change the Workplace Climate

The American workplace has an engagement problem, and much of that has to do with how employees are responding to the office climate. A manager’s behavior toward his or her employees greatly influences the workplace climate—and can make or break a team’s morale and productivity. Here’s how a manager can change the workplace climate for the better.

Supporting Employees as They Go Global

International posts give companies an edge, but also can be challenging for employees. HR professionals can help with the transition. Here are seven steps to help balance the needs of the company with employees’ needs.

Retail Excellence at Dollar General

Dollar General’s signature store manager training program, “Retail Excellence, Every Day,” focuses on improving new store managers’ application of key operational processes and goals: serving customers, increasing sales, reducing shrink, and managing inventory.

Getting Real Business Impact from Integrated Leadership Development

High-performing organizations (HPOs) have moved from investing in leadership development as a separate talent endeavor to integrating it with all other talent processes.

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