Online Articles

By Richard Lampner, Trainer and Account Manager, Signature Worldwide My dad was a trainer and not always thrilled about it. I never knew this when I was a kid, of course. Like many ’70s era dads, sharing his feelings and experiences was not a priority. He did “something in Personnel,” my mom said.

By Chip Espinoza, Mick Ukleja, and Craig Rusch As a manager, if you are still unconvinced about the benefits of engaging your Millennial employees, then maybe this information is not for you. But we hope you’ll keep reading anyway, because our research contains a truly remarkable discussion, one of tremendous optimism, energy, and willingness to engage on the part of Millennial workers. Despite a societal organization that favors seniority, we encountered a keen understanding among Millennials of the value of—and eagerness to—gain experience.

By Terence Brake In today’s global business environment, the very nature of change has changed. This has been driven by two powerful and interdependent forces:

By Jack W. Reidenbach Micro-management is no laughing matter. It breeds management insecurity and emphasizes to employees a lack of trust in their work or belief in their judgment. It suppresses creativity and eliminates constructive criticism. There’s only one thing worse than a micro-manager: a micro-manager who doesn’t know he or she is a micro-manager. Here are 10 things your micro-manager won’t tell you:

By Chip R. Bell and Marshall Goldsmith Panning for gold is a lot like mentoring. It is not always easy. Panning for gold works like this. First, you put a double handful of sand in a heavy-gauge steel shallow pan and dip it in the water, filling it half full of water. Next, you gently move the pan back and forth as you let small amounts of yellow sand wash over the side of the pan.

By Lisa Parker, President, Heads Up Coaching Are you a bully at work, and would you know it if you were? Or maybe you just have to work with one. If you’re stuck working next to someone who belittles others, acts irrationally, or otherwise causes you and your co-workers to dread going to the office, you’ll likely want some tools to help manage the situation.

Edited by Margery Weinstein WellSpan Health has a long tradition of understanding the benefits of employing a diverse workforce to meet the health-care needs of a diverse community. Understanding that WellSpan’s commitment to diversity included opportunities for people with disabilities, joining other organizations that have partnered with community resources to become a training site for students with disabilities seemed like a natural fit.

By Jack Gibson Global jobless figures continue to reveal a deepening of the crisis plaguing employers in every town around the globe. A paradox between numbers of unemployed and difficulty in recruiting talent is here for a generation. And while widespread unemployment and the need to upskill populations has been widely reported, one vital ingredient is absent from the discussion: role-relevant assessment and certification.

“This is a book for bank/finance professionals written by a professional who clearly understands the discipline of HR/performance management and the environment of banking and finance. The book is pragmatic, focused, comprehensive, and eminently readable … a ‘must read’ for leaders in this field.”—Robert M. Fulmer, Ph.D., Vice Chair, World Business Academy,and co-author of “The Leadership Advantage: How the Best Companies Are Developing Their Talent to Pave the Way for Future Success” By Prinny Anderson

By David Grebow, Principal Learning Analyst, Brandon Hall Group The widespread adoption of Learning Content Management Systems (LCMS) to author learning content is changing the way companies operate by changing the cost structure, speed of development, management, and communication of content.