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4 Tips to Remove Obstacles From Training and Development
When a training and development program is built around the vulnerabilities of adult learning, we can watch the barriers dissolve into facades.
Special Delivery!
Figuring out which delivery method will be most successful for a particular training program is no easy task.
Leverage the Power of Performance Support
Let’s strive to make effective performance support the goal instead of just completing development of another e-learning course or facilitating a full calendar of classes.
3 Ways Digital Customer Service Makes Agents (and Budgets) Happy
Implementing digital care solutions that offer automation driven by artificial intelligence (AI) and machine learning (ML) can help reduce training time for new agents, resulting in cost savings while reducing agent attrition and turnover.
New Products and Services (June 2021)
The latest products and services launching in the training industry.
Partnerships and Alliances (June 2021)
The latest training industry mergers, acquisitions, partnerships, and more.
Learn to Design, Deliver, and Manage Impactful Training at the TechLearn 2021 Virtual Conference
Everyone can attend as TechLearn 2021 goes fully online—but LIVE—October 25-29 with a jam-packed schedule of learning experiences.
Compliance Training and AI: Automation that Actually Works
Artificial intelligence provides personalized help and actionable next steps for training.
Training Top 100 Best Practice: Bass & Associates, P.C.’s Virtual Vision
Virtual Vision is a blended approach to training that includes virtual classroom training, tutorials, hands-on training, self-paced modules, side-by-side training, and gamification, plus some artificial intelligence (AI) elements.
5 Keys to Success in Talent Management
Through proper talent management, organizations can attract the right talent to the right roles, furthering an organization’s success.