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An Introduction to Self-Assessing the Employee Experience

The capable professional of today is informed, incisively skilled, and comes with a wealth of knowledge that enables leveraged negotiating targeted to achieve maximum gains within a mutually agreed frame of reference.

April 2018’s Top Reads

More than 11,000 business books are published every year—an overwhelming choice for busy professionals. Therefore, in partnership with getAbstract, Training brings you April’s top three business books recommended to our readers.

Benefits to Collecting Personal Data in the Workplace?

When used appropriately, more information about your workforce—even when gathered through high-tech monitoring—could be a great thing.

Partnerships & Alliances (March-April 2018)

The latest training industry mergers, acquisitions, partnerships, and more.

Adapting To Adaptive Learning

Adaptive learning enables an individualized, contextual approach that focuses on what learners need and directs instructors to where they are most needed.

4 Elements of an Effective Live Chat Agent Training Course

By taking a close look at where your current customer service strategy succeeds, you can set benchmarks for your live chat representatives and communicate future goals on a periodic basis.

When It Comes to Training Materials, Does Format Matter?

A recent survey finds that the demand for training content is rising, but the pace of updating the format for that content in order to best drive business is lagging behind.

Training 2020: Riding The Waves Of Change

At Training’s Online Learning Conference, we leveraged a collaborative technology to aggregate attendee perspectives into a collective transformative vision for learning.

Top 10 Hall of Fame Outstanding Training Initiatives (Jan/Feb 2018)

Each year, Training magazine requires all Training Top 10 Hall of Famers to submit an Outstanding Training Initiative that is judged by each other and shared with our readers. Aside from ensuring Hall of Famers aren’t “resting on their laurels,” this provides an opportunity for the Learning & Development community to learn from the “best of the best” and see some innovative solutions for challenges many face today.

Sonic Automotive’s Drive For Innovation

In an automotive retail industry that traditionally has limited its investment in training, Sonic Automotive boosted its Training team and spent $150 million on iPads and iPhones for all Sales and Service associates.

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