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Training Top 125 Best Practice: Consumer-Facing Employee Certification at Discover Financial Services
Certification is achieved through completion of a blended training experience that includes instructor-led and online coursework, mentoring, assessments, evaluations, coaching, and recognition.
Promoting a Global Workforce Through Effective Training
As companies spread into other countries, they should embrace and reinforce their own cultures in a way that: sends a consistent message, communicates that message effectively through the right media, and emphasizes the reasons that message matters to every employee.
Culturize Your People to Achieve Global Competitive Advantage
Global businesses will never reach their potential until they recognize that cultural intelligence is a conscious, active, and ongoing journey of discovery and experimentation in connecting with others (customers, colleagues, partners, officials) whose cultural identities and practices are increasingly complex and fluid.
Learning in an Open Office Environment
Can we actually design an open office plan with learning in mind?
Tear Down Those Walls?
As more organizations move away from cubicles to an open office environment, they need to figure out how to implement such a configuration in a way that doesn't negatively affect employee performance— or drive them to quit.
2016 Best Practice and Outstanding Training Initiative Awards
Training editors and Top 10 Hall of Famers recognize innovative and successful learning and development programs and practices submitted in the 2016 Training Top 125 application.
McCarthy Building Companies, Inc., Inducted into the Training Top 10 Hall of Fame
McCarthy Building Companies, Inc., is the newest inductee into the Training Top 10 Hall of Fame, joining the ranks of 11 other companies named to the hall since its inception in 2008.
Jiffy Lube Is Leader of the Pack
The vehicle maintenance company finishes first on the 2016 Training Top 125.
Designing a Successful Online Leadership Development Program
Build organizational strategies and challenges into your online curriculum and reinforce them back on the job. And surround each learner with partners who can support and encourage development.
2 B or Not 2 B a Social Media Zealot
The moral of the social media tale in the workplace? No matter what we write, we can write comfortably, informally, but not carelessly. We need to remember that people beyond our original audience can easily view what we’ve written.