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Skills Gap Series Part 4: The Tech Factor

By Lorri Freifeld Technology isn’t the silver bullet solution to the skill gaps—technical, leadership, soft skills, and more—many companies continue to face. But it can help to narrow the distance between the skills employers seek and the skills employees bring to the table.

Best Practices: Flipping the Classroom

By Neal Goodman, Ph.D., President, Global Dynamics, Inc. Is it possible to provide the learning and development that usually would take place in a classroom environment and flip it so the content is provided before the class ever meets? The value of classroom instruction is the spontaneity and serendipitous learning that cannot be replicated in an online e-learning classroom. But it is possible to use online tools for their maximum benefit and still retain the value of interpersonal interaction.

Conscious Awareness: The Core Practice of Conscious Capitalism

By Jeff Klein,
Trustee and Executive Team Member, Conscious Capitalism, Inc. “The shift in management paradigm (represented by Conscious Capitalism) is as transformational as the shift from the medieval view that the sun revolves around the Earth 
to the view that Earth and the other planets revolve around the sun. 
It is a fundamental transition in world-view. Once you make this shift, everything is different.”—Steve Denning, Forbes.com

Becoming Your Best Self

By Anne Dranitsaris, Ph.D., and Heather Dranitsaris-Hilliard. There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when circumstances permit. When you’re committed to something, you accept no excuses, only results.—Art Turock


How best to motivate employees and organizations to work together on career development and skills training.

A Feel for the Job

By Margery Weinstein A recent Columbia University Business School study found that people who rely on their feelings and intuition make more accurate predictions and do better at their jobs. But it’s not as easy as it sounds. Training can help, particularly in teaching people how to slow down, increase self-awareness of internal energy processes, and find their connection to the world and the universe around them.

Soapbox: It’s All About the Manager

By Ross Tartell, Ph.D.,Technical Training and Communication Manager – North America, GE Capital Real Estate Business spends billions of dollars on training—more than $55 billion in 2012 alone, according to Trainingmagazine’s 2012 Industry Report. But does this enormous investment produce the desired results? Many would say no, a perception buttressed by the fact that 80 percent of training content is not applied to the job.

Skills Gap Part 2: Schooled on Skills

Corporate/academic partnerships may be a big part of the solution to the skills gap. The key to success lies in understanding the challenges, choosing the right partners, and measuring effectiveness.

Connecting with Customers

By Dulce Gonell-Holderby, Training Account Manager, Signature Worldwide The word, “connect,” means to relate, associate, link, or join to one another. In the customer service world, it means to establish rapport or foster a relationship. So how do we go about making these connections? How do we know if we have done it right the first time? How do we know if it is working?

The Multigenerational Workforce Communication Conundrum

By Dana Brownlee, President, Professionalism Matters, Inc.

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