User-centered learning design with Nick Shakleton-Jones

In the Hot Seat: Nick Shakleton Jones on creating a great employee experience

Andy’s guest is Nick Shakleton-Jones, a revolutionary L&D professional responsible for coining the courses-to-resources shift and introducing the 5Di approach to user-centered learning design. He has a track record for shaping future learning approaches for numerous public and private organizations and has won several awards in the process. He is the HR Director in charge of learning at Deloitte in the UK, where he is focused on building a better experience for employees and performance for the organization. He is in the process of starting his own independent consulting practice.

Andy and Nick to discuss what performance consulting is and why it can be innovative to performance learning; how audience analysis can help develop learning and development programs; and how he defines the 5Di approach to user-centered learning.