Magazine Articles

Tech Talk (July 2021)

Find out about the latest advances in training technology.

New Products and Services (July 2021)

The latest products and services launching in the training industry.

Training Top 100 Hall of Fame Outstanding Training Initiatives (July 2021)

Each year Training magazine requires all Training Top 100 Hall of Famers to submit an Outstanding Training Initiative that we share with our readers. Here are the details of Capital Blue Cross’ Transformational Leadership Program.
Training at the Tip of the Spear

Training at the Tip of the Spear: The Evolution of Alcon’s Digital Training Initiatives

This case study explores how Elara Systems, Inc., went from creating simple 3-D models and animations for Alcon all the way to developing a robust VR training and interactive product education and demonstration library.

Implementing Virtual Training Best Practices for Memorable Results

Between the rise of the gig economy and the pandemic, virtual corporate onboarding and training sessions have quickly become part of the new normal.

Special Delivery!

Figuring out which delivery method will be most successful for a particular training program is no easy task.

Leverage the Power of Performance Support

Let’s strive to make effective performance support the goal instead of just completing development of another e-learning course or facilitating a full calendar of classes.

Moving from Trauma to Trust at Work

Training leaders to create trust in a workforce in crisis.

Putting Organizations Back Together Again

Now that we can see the light at the end of the pandemic tunnel, it is time to rethink, rebuild, or even recreate company cultures that make people feel connected again.

3 Ways Digital Customer Service Makes Agents (and Budgets) Happy

Implementing digital care solutions that offer automation driven by artificial intelligence (AI) and machine learning (ML) can help reduce training time for new agents, resulting in cost savings while reducing agent attrition and turnover.

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