Online Articles

Do you have to be staring at your phone every time you have an idle moment, or are you compelled to reach for it because that’s what you’ve trained yourself to do?

Contrary to popular belief, people don’t do better just because you tell them they’re doing something wrong. Some things to consider before you offer feedback.

The annual Curtain Call Program provides an opportunity for Florida Blue sales representatives to demonstrate their ability to conduct strategic and consultative sales discussions with agents, brokers, and clients.

The Discomfort Zone is the moment of uncertainty when people are most open to learning. An emotional reaction occurs at this moment, indicating a chance for the person to develop a new perspective, see a different solution to the problem, and potentially grow as a person.

The key to a successful transformation is when an effective strategy is enabled by powerful technologies. The secret is to remain flexible enough to evolve both along the path.

If it's your job to train adults--whether they want to be trained or not--adult-learning theory can give you insight and practical help.

Performance management needs clarity of purpose, the courage to follow through, the elegance and user-friendliness of simplicity, and the basics of engaged managers.

Miami Children’s Hospital trained more than 800 nurses on how to properly care for Peripheral Intravenous (PIV) patients—PIV therapy is the less invasive treatment of choice when drug therapy for antibiotics is required—to help avoid serious health complications.

Short targeted training sessions called “idea activators” aim to get people to look at aspects of their work from new perspectives that highlight problems and opportunities they otherwise would not see.