July / August 2018

Age is a real conundrum in the workplace. Are workers age 50-plus assets or liabilities? It is possible to have an unconscious bias about age depending on your pre-existing attitudes about age in the workplace.

If you never step out of your comfort zone, you’re not supporting your team by being the leader they need you to be.

The talent wars are especially pronounced in the STEM (science, technology, engineering, and mathematics) fields; among the new emerging young workforce; and in more remote geographical areas.

Journal your responses to questions such as: “What am I working on? What am I working toward? What am I working for?” These questions help identify which goals have finish lines and which ones are ongoing.

Find out about the latest advances in training technology.

The latest products and services launching in the training industry.

The latest training industry mergers, acquisitions, partnerships, and more.

Building good working relationships with people at all levels is one of the most important management skills leaders must have today, according to authors James Maktelow and Julian Birkinshaw.

The report, “Designing Work Cultures for the Human Era,” reveals HR leaders are creating supportive feedback environments throughout the year to improve employee engagement, organizational culture, and the employee experience.

Employees need to be motivated to do their best, and that especially applies to customer service—one of the toughest jobs there is.