Mobile Apps and Training
By Mark Scullard, Director, Research, and Jeffrey Sugerman, President and CEO, Inscape Publishing
Instructional Design: Results-Based vs. Results-Capable
By Joseph Gianni, CEO, 2logical
“Change on a dime!” “We need to do more with less!” “Innovate!”
These are the battle cries from the executive ranks to the troops, and in today’s business world, they are the reality we face virtually every day. This drive toward continuous innovation has rendered the traditional reactive method of people development—closing individual skill gaps that seem to stand in the way of results—obsolete.
You Can’t Want Anything
By David Intrator, president, The Creative Organization
A few years before his death in 2004, Charlie Rose interviewed Henri Cartier-Bresson at his home in Paris. For years, Carier-Bresson had been recognized as one of the greatest photographers of his time, having produced an uncanny amount of photographic masterpieces. Rose was curious as to how Cartier-Bresson went about his work.
“What’s the secret?”
Without missing a beat, Cartier-Bresson answered: “You can’t want anything. You just need to be receptive.”
Training Fact or Myth?
By Dan Cooper, CEO, ej4.com
In doing research on the effectiveness of video-based e-learning media, I ran across some useful facts that are commonly quoted on the Internet:
Equipping Contact Center Agents to Deliver Personal Service
By Matt McConnell, President and CEO, Knowlagent
“Wow! That automated attendant really delivered great service!” In an age of automation, how often do you hear a customer enthusiastically share a positive experience with a self-service or instant-service communication channel?
Training Professionals Tour Navy’s Only Boot Camp
By Scott A. Thornbloom, Naval Service Training Command Public Affairs
GREAT LAKES, IL (NNS) -- Training professionals from companies across the United States toured the Navy’s only boot camp to observe how civilians are trained to become Sailors at Recruit Training Command (RTC).
It Is Impossible Not to Make Connections
By Michael Michalko
Learning to Control the Sky
By Tony Gagliardo and the Air Traffic Control Optimum Training Solution Team
A Lesson in Employee Engagement: Reestablish Trust
By Rick Garlick, Ph.D., Senior Director,Strategic Consulting and Implementation,Maritz Hospitality Research Group
Simplifying Back-End Training Management
By Bob Lee, Senior Product Marketing Manager, Learning Solutions, Citrix Online
April Showers, located in Twin Falls, ID, is a home-based business founded in 2008 by April Durham, a successful graphic designer. April Showers provides blog and Website design services and also offers a variety of training workshops for those who want to learn how to design their own blogs or start a professional blog design business. The company has a staff of six.