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May / June 2017

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The Myth of the Natural Leader

The best managers are people—natural or not—who learn proven techniques, practice those techniques diligently until they become skills, and continue practicing them until they become habits.

Industry Insight: Three Ways to Make Your Workplace Learning Stick

To effectively reinforce what sales and service professionals learn at work, organizations must insist their training and development initiatives include delivery in bite-sized chunks, a focus on coaching, and investment in sales and service managers.


Your Time to Shine

Performance management is more than a learning tool—it’s a business methodology that can bring L&D to the forefront of achieving business success.

Why Introverts Also Make Great Leaders

Draw upon the strengths of introverted leaders in your midst—they can add a powerful voice to your leadership roster.

Master the Moment

Golf lessons for business and life.

Maximizing Microlearning

When it comes to microlearning, think about targeted, timely, and actionable learning bites that can be delivered in a short time frame.

5 Foundational Elements Of Followership

Without followership, there is no leadership. Which of these elements should you focus on to inspire others to follow you?


Leadership Development And Creating A Culture Of Trust

A one-day training program based on creating shared stress, shared stories, empathy, and accountability helped a world-class organization build a foundation of trust that will last decades.

Focus On Lebanon

Lebanese are good at memorization and respond well to highly visual hands-on training.

Make The Most Of Introvert Traits

Leadership really is about having the right skills. Those of us who are introverts often don’t recognize some of our personality traits as the “right” skills.

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