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The Post-Pandemic Workplace

When offices reopen, many organizations will need to decide whether they want—or can—bring back all employees into the office. And some employees may decide they prefer to continue working from home for the long term.

COVID-19: Protecting Your Employees and Business

Guidelines to help prevent the spread of the virus in the workplace.

Understanding the Importance of Context in Coaching

All too often coaching engagements aren’t successful because coaches don’t fully understand how sudden changes in organizational context can radically impact a leader’s ability to succeed under a very different set of work conditions.

Corporate Superstars: The Danger of Giving High-Performing Execs Free Rein

Superstar Managers’ enviable talents in networking, innovation, and winning deals permit them to operate largely unchecked. Their successes are celebrated at the same time that questionable—or downright unethical—business practices are overlooked, downplayed, and even rationalized by senior management.

Workplace AI OK with You?

Regardless of potential concerns about utilizing artificial intelligence (AI) in the workplace, I still think it could be helpful. In particular, I’m dreaming of an AI executive assistant for all of us.

Games People Play—To Learn

Law firms Hogan Lovells and Littler Mendelson use liveaction simulations in their leadership development and workplace respect programs, respectively. KPMG leverages a gamified, Web-based learning app to help new and current employees understand what, exactly, the audit, tax, and advisory services firm offers clients. Verizon helps store managers know what to do during a robbery via a virtual reality simulation. The games may be fun, but they have a serious side—providing employees with the vital information and skills they need to do their jobs.

7 Tips to Protect the Psychological Well-Being of Employees

Employers increasingly are faced with demands that they create a nurturing atmosphere in the workplace.

Keys To KPI Optimization

Key performance indicators (KPIs) can be used as valuable benchmarks against which company and employee performance can be measured. Some organizations are upping the ante on how these essential metrics are optimized.

Training Top 125 Best Practice: Aetna Inc.’s Service Without Borders Initiative

The initiative required not only training to learn new workflows, but also a culture shift for employees to trust their own decisions by doing what is right for the member.

Social Media Is Scary!

How to manage risk in the Online Wild West.

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