Focus on Romania
Essential tools in the trainer’s kit in Romania are similar to those required in most Central and Eastern European countries: Establishing trust, engaging trainees, and developing a personal connection with them are of paramount importance.
Who Does What? Use RACI To Figure It Out!
Use the RACI chart to facilitate discussions about responsibility and authority. Clarification of roles will keep the project focused on achievement of the outcomes critical to personal and team performance.
What They Don’t Teach In Business School
Business schools don’t prepare people to be laid off or downsized out, nor do they teach leaders how to lay off people.
Front-Line Management 101: Listen. Stop Talking. Listen.
When was the last time you listened to your employees? Really listened—when you weren’t thinking about how to respond, what task to do next, or when to get to the next meeting?
Sticky Notes: Start Coaching Employees Before Problems Arise
Start coaching employees when they are doing great or doing just OK. Coach people every step of the way and help them develop good habits before they ever have a chance to develop bad ones.
Productivity Coach’s Corner: You Have to Have Time
After 20 years in the organizational development world, I was so excited when Training 2017 keynoter Temple Grandin said, “Make time to think.”
Tech Talk (July/August 2017)
Find out about the latest advances in training technology.
Products & Services (July/August 2017)
The latest products and services launching in the training industry.
Partnerships & Alliances )July/August 2017)
The latest training industry mergers, acquisitions, partnerships, and more.
3 Employee Engagement Trends to Watch in 2017
Investing in employee engagement, satisfaction, and recognition strategies this year can deliver better customer service, improved customer satisfaction, and higher profits.