Magazine Articles

Empathy Mapping is a powerful visualization approach that helps ensure project success by creating a clear understanding of the individual’s or group’s perspective, need, or experience.

As trainers, we should remind ourselves that stakeholders probably don’t know they don’t have to settle for fast-food training but rather can order a gourmet meal.

When instructional designers partner with subject matter experts (SMEs), one of their roles is to help SMEs choose the most crucial content for learners to absorb and present it in a meaningful way. This process leads to a “good mix”—much like the results of a successful recipe.

If you listen and empathize, you will get key information that can help you course correct and dramatically increase people’s buy-in to change—even if they didn’t choose the direction.

How to stay aligned with so many more people than ever before—your boss, your direct reports, and your colleagues all over the organization chart.

When someone asks, “Why do you talk so much about reflection?” I always say, “To think deeply and carefully about something opens the chance that I’ll think differently, bigger, or even better.”

Find out about the latest advances in training technology.

The latest products and services launching in the training industry.

The latest training industry mergers, acquisitions, partnerships, and more.

Envoy’s survey of U.S. employees reveals concerns abound about whether companies can keep workers safe when returning to a shared office.