Home November 2021
New Products & Services (November 2021)
The latest products and services launching in the training industry.
Use E-mail to Fill Your Training Seats
Be brief. Be professional. Be personable. And be sure to tell your invited trainees what’s in it for them.
Informed Choices
Helping trainers navigate the erratic landscape of learning technology.
Training for a Hybrid Workplace?
Hybrid guru William Dodson offers guidance on today’s hybrid environments that encompass remote and in-person work and training.
Want Peace and Tranquility? Be Like a Zebra!
Zebras’ brains have not developed a pre-frontal cortex that allows them to worry about the future as we humans do.
Solving the Hybrid Disconnect
The return to work needs to be a dialogue, not a decision.
Is It Training? Or Something Else?
We need to work with stakeholders in other areas of the business to look beyond customer service training at other influences on the customer experience.
Can Recognition Improve Employee Engagement?
Recognition improves the positive relationship between the giver and the receiver of recognition, leading to enhanced positive relationship strength.
Made to Learn
The path to building more engaging and compelling learning content.
I Am Me
How storytelling and powerful conversations about inclusion and diversity opened up our minds and hearts.
