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Getting a Taste of TECH in NOLA
Artificial intelligence (AI) and its potential role in L&D dominated many conversations at TechLearn 2023 in New Orleans.
AI’S Real Role In L&D
Best practices—and caveats—for using artificial intelligence tools in training.
Incorporating AI into Work
Top tasks workers want to see automated by artificial intelligence.
Closing the AI Gap
Upskilling, reskilling, and investing in AI training tools are top strategies for overcoming skills gaps caused by artificial intelligence.
Removing Barriers to Veteran Employment with AI
The recipe for bridging the gap between hiring managers and potential new hires from the military lies in utilizing artificial intelligence inclusively to facilitate skills-based hiring.
Training APEX Awards Best Practice: Michigan State University Federal Credit Union’s Internal Chatbot—Gene
Instead of expecting employees to memorize answers or processes, MSUFCU reinforces a culture of “knowing your resources,” including its newest artificial intelligence chatbot, Gene.
Riding the AI Creative Wave
As artificial intelligence continues to advance, people increasingly will take the role of orchestrators or creative directors, using their prompt engineering expertise to maximize AI’s capabilities.
Closer Encounters
Industry experts believe learning in the metaverse ultimately will offer supercharged immersive experiences, new forms of social interaction, and closer encounters with artificial intelligence (AI).
Deploying AI for Talent Development
New research by Eightfold AI details a plan to utilize artificial intelligence to adapt to the demands of the modern talent space.
3 Ways Digital Customer Service Makes Agents (and Budgets) Happy
Implementing digital care solutions that offer automation driven by artificial intelligence (AI) and machine learning (ML) can help reduce training time for new agents, resulting in cost savings while reducing agent attrition and turnover.