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June 2022

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Industry Solutions: What Have We Learned About Hybrid Work So Far?

Today’s workers expect the flexibility of hybrid work in their roles. But it’s not always easy to get it right. Here are some tips that can help.

Thinking Outside the Training Toolbox

In today’s ever-changing landscape, organizations needs to be open-minded, willing to change, try new things, and think outside the box (whether that’s the training box, your industry box, your process box, your content box, or any other box you’re currently inhabiting).

Saving Millions with Critical Incident Analysis

Critical Incident Analysis engages emotions, is based on real business interactions, and secures learner retention via storytelling and self-reflection.

5 Hands-On Tools to Help Trainers Increase Online Engagement

These tools can offer learners a more interactive experience that will increase participation and aid retention.

The Real Benefits of Video Coaching

Some 74 percent of respondents said virtual coaching and mentoring is just as effective, or even more effective, than traditional coaching, according to a recent study.

You Can’t Improve What You Can’t Measure

A learning simulation platform (LSP) acts as an upskilling accelerator, engaging learners while delivering measurable results—in many cases, as much as 20 to 50 percent skills improvement.

Creating a Productive Sales Development Representative Training Plan

Businesses need to offer practical, interactive SDR training that relies on workshopping and exercises to ensure representatives can implement the concepts they’re learning in real time.

Training Simulations Are the Perfect Motivator for a Sales Team

Learner-led, collaborative, and engaging training modalities such as computer-based simulations are likely to play an increasingly vital role in preparing sales forces for a data-driven future.

How AI Conversation Simulation Develops Top-Performing Agents

AI Conversation Simulation provides hyper-realistic, immersive and active learning experiences preparing agents to deliver superior empathetic customer experiences and performance starting with their first live call.

How to Meet Training Objectives at Scale in 2022

Understanding how the landscape of training options has changed, how they can benefit your organization, and how best to employ them is what will successfully advance companies, no matter what the future holds.

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